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Brink connects to the systems your team already works in — project management, email, chat, calendars, and file storage — and indexes their content so the assistant can answer questions with citations back to the original source.

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How integrations work

There are three concepts to understand, and they build on each other:
1

Connect an account

An integration is a type of source (Procore, Slack, Box, …). Connecting creates an account — an authorized link between Brink and that tool, established through the provider’s own sign-in and consent screen. Brink never sees your password.
2

Bind resources to projects

A scope binding maps one external resource — a Procore project, a Slack channel, a Box folder, a mail label — to one Brink project. A connected integration with no binding delivers nothing, so this step is not optional.
3

Sync

Once bound, Brink backfills history and then keeps the source in sync automatically. You can also trigger a sync manually at any time with Sync now.
Connecting is not enough on its own. After you connect an account, bind it to a project on the Projects page (or the Integrations page’s Projects tab) — nothing syncs until a binding exists.

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Organization vs. personal connections

Every integration connects in one of two modes:
  • Organization connections are set up by an owner or admin from the Integrations page. The data is shared with the projects it’s bound to.
  • Personal connections are set up by any member from Profile → My integrations. Data from a personal connection is only visible to you — it powers your own assistant and is never shared with your team.
Some integrations support only one mode. Gmail, for example, is personal-only — a mailbox belongs to one person — so it never appears on the organization tab. Connect it from your profile instead.

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Available integrations

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Where to find things

  • Integrations page (Integrations in the sidebar) — browse the catalog, connect organization accounts, see sync status, and manage each connection from its drawer.
  • Profile → My integrations — connect and manage your personal accounts.
  • Projects page — each project card has an Integrations tab where you bind resources and trigger per-binding syncs.
  • Onboarding — the setup wizard’s Connect your tools step offers the organization-level integrations when you first create your org.

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Who sees what

Brink resolves visibility for every piece of ingested data, in strict order:
  1. Private — anything from a personally connected account is visible only to that person. No setting can widen it.
  2. Project-scoped — data bound to a project is visible to that project’s members.
  3. Organization-wide — shared, non-mail sources with no project binding.
Mail and calendar sources (Gmail, Outlook, Google Calendar, Outlook Calendar) get extra protection: if Brink cannot determine whose mailbox a connection represents, the data is held unreadable by anyone rather than defaulting to org-wide. The system fails closed — a lookup failure never publishes a mailbox to the whole company. See Syncing & permissions for sync cadence, status indicators, and troubleshooting.
If a provider’s OAuth app hasn’t been configured for your deployment yet, clicking Connect creates a demo connection seeded with sample data (you’ll see account names like demo-* and resources like “Demo Tower”). Contact Brink to enable the real connection.