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Outlook connects Microsoft 365 mail to Brink. It can be connected personally (private to you) or organization-wide by an admin (for shared mailboxes). Who can connect: any member personally; owners and admins for organization connections.

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Connect Outlook

1

Choose where to connect

  • Personal: Profile → My integrations → Connect on Outlook.
  • Organization: Integrations page → Outlook card → Connect Outlook (admin only).
2

Authorize with Microsoft

Sign in and approve read-only mail access (Mail.Read). Brink can read messages but never send or modify them.
3

Bind mail folders

Bind the folders you want indexed to the relevant projects on the Projects page.

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What gets synced

  • Email messages and threads from the bound folders
  • Attachments flow into the Document Center (calendar invites and signature images are skipped)
  • New mail arrives near-real-time via Microsoft Graph push notifications; history backfills recent-first in 30-day windows (about a year)

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Privacy

Outlook is treated as a private provider:
  • A personally connected Outlook is visible only to its owner.
  • When an admin connects a mailbox organization-wide, Brink attributes the data to the actual mailbox owner (matched by email address to an org member) — not to the admin who clicked Connect. If Brink can’t determine the owner, the data is held unreadable rather than shared org-wide. The system fails closed on purpose.
Microsoft provides no token-revocation endpoint. Disconnecting deletes Brink’s stored credentials; to fully remove the grant, also remove the Brink app from your Microsoft account’s app permissions.